Our Services

WARRANTY ASSURED

At Microsis Computer, we understand the importance of having a reliable warranty and claim process in place for our customers. That's why we are committed to providing an upstanding warranty and claim procedure for our products to ensure that your requirements are met in minimum time loss as possible.

In case of faulty products, we have a straightforward warranty process that is easy to navigate. We have a dedicated team of customer service representatives who are available to assist you with any warranty related issues.

Most of our suppliers are based locally, so we assure you that we can arrange the best possible warranty claim service. However, in order for us to provide the best service, we ask that the following conditions are met:

The product must have been purchased from our store.

The product must be in the same condition as it was when purchased.

The product must be accompanied by the original purchase receipt.

The product must not have been tampered with or modified in any way.

We also offer extended warranty options for our customers, providing you with added peace of mind and protection for your purchase.

We understand that dealing with faulty products can be frustrating, and we want to make the process as smooth and stress-free as possible for our customers. That's why we are committed to providing the best possible warranty and claim service. If you have any questions or concerns, please don't hesitate to contact us, we will be more than happy to assist you.

HOME DELIVERY

We understand the importance of convenience when it comes to purchasing computer products. That's why we offer home delivery services to our customers, to facilitate your access to your needs. We deliver to meet your requirements straight to where you live within Sri Lankan Borders.

We are proud to say that we have successfully delivered to our valued customers all over the countr. We assure you that we are willing to undertake delivery to any part of Sri Lanka provided that the following conditions are met:

The order must be placed through our website or over the phone.

The delivery address must be within Sri Lanka.

Delivery times may vary depending on the location, but we will provide an estimated delivery time upon placing the order.

Additional charges may apply for remote or difficult-to-reach areas.

Special arrangements can be made for bulky or heavy items, please contact us for more information.

ON-SITE REPAIR

Our team of highly skilled technicians are able to provide onsite repair services for a wide range of issues, including hardware and software problems. We can diagnose and fix problems with computers, laptops, and other devices right at your location, whether that's at your home or office.

We offer onsite repair service to meet your requirements straight to where you live within Colombo, Colombo suburbs, Gampaha, and Gampaha suburbs. We assure you that we are willing to undertake onsite repair service provided that the following conditions are met:

The customer must have a valid service request and appointment.

The customer must provide the necessary access to the device for repair.

Onsite repair service may not be available for certain remote or difficult-to-reach areas.

Additional charges may apply for remote or difficult-to-reach areas.

We understand that dealing with computer problems can be frustrating, and we want to make the process as smooth and stress-free as possible for our customers. If you have any questions or concerns, please don't hesitate to contact us, we will be more than happy to assist you.